The Merchant's House, BW Signature Collection

The location was superb, close to everything. I was impressed with the high level of professionalism from the receptionist to be precise Emily. She's warm, engaging, and willing to help and explain everything and offer some alternative without even asking. You could see she loves and respects her job. Overall, I had a nice stay. No noise at all. Quiet and peaceful during the night.

A welcome drink on arrival was a pleasant surprise. Room was a little tired but exceptionally clean Drinking water in the room was very useful. Bed was comfortable. Breakfast the next morning was very good. Staff were very friendly

A bit of a walk from the train station but you get a great preview of the quaint medieval town as you pass through. The single room was small, as expected, but well furnished and comfortable.

the staff couldn't have been more friendly or helpful - they were amazing. The hotel is really lovely and a very short walk from the town centre and very close to a 24 hour car park. Our room was quite small but really comfortable with everything you would need. Friends had a huge room on the top floor. it's a bit of a maze finding rooms!

We had a quiet and comfortable room as requested. The cooked breakfasts were amazing. And all the staff were wonderfully polite and friendly .The Hotel is ideally situated, being only 5 minutes from the Market Square and the nearby pubs and shops. It is only 10 minutes from the cathedral .I would recommend The Merchant's House to anyone wishing to stay in Salisbury.